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Contacting Verint Support

Overview

Verint is committed to helping you achieve your business goals. We offer a comprehensive set of services to help ensure successful implementation of — and ongoing benefits from — your solutions. For help with your Verint solution, please select an option from below.

Resolution

Welcome to the Customer Support page for Verint® Customer Engagement Optimization Solutions. These solutions include Verint’s Workforce Optimization, Customer Analytics and Engagement Management (KANA) products. Please consult the table below to reach the appropriate support contact for your region.

Verint Support Contact Information for all Products excluding KANA and Telligent

Region Supported Verint Contact Center Location Contact Information

Americas

North America

1-888-9-VERINT (1-888-983-7468)

(770)754-1870

Enterprise Feedback Management (EFM)
efmsupport@verint.com
EFM web portal

Retail Financial Services (RFS)
rfshelp@verint.com
http://gmt.zendesk.com

All other products:
contactcenter@verint.com
http://online.verint.com

Asia Pacific (APAC)

Israel
 

India
 
 

Hong Kong
 

Australia
 
 
 

Japan

+972 9 962 5881
em.support@verint.com

+91 124 4159555-666
+91 98 99 55 59 97
HD_India@verint.com

+852 8103 0104
HK_WAS_SUPPORT_CCD@Verint.com

1-300-VERINT (1300 837468) – From Australia
+61 2 8907 0300 – From overseas
anz-support@verint.com

(81)3-6261-0970
Japan_helpdesk@verint.com

Europe Middle East and Africa (EMEA)

London, UK GMT

+44 (0) 845 843 7333
EFM: efmsupport@verint.com
EFM web portal

All other products:
customersupport.emea@verint.com
http://online.verint.com

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