Quality is our number one concern. Because Warby Parker is committed to selling only the highest quality, premium products, we offer a 12-month manufacturer's warranty for all of our frames and lenses. If you notice any defects in your frame or lenses that are covered under our warranty (see chart below), we will repair or replace your item free of charge, as long as it is returned to us within one year of purchase.
Call our customer service department at 1-800-248-9427 to find out if the damage to your product is covered under our warranty and to get your free shipping labels.