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Online Test Reset



This knowledge base article explains under what circumstances an online test may be reset by a support agent .


There is a number of situations where a candidate can request an online test to be reset. This article outlines these situations. If your situation is not listed below our Support Agent can decline an online test reset request.

Situation 1

If during your online test the workstation that you are working on crashes or hangs.

Situation 2

If during your online test the Civil Service Test Software becomes unusable.

Situation 3

In the unlikely event of a  'Natural Disaster' occurring.

What's Next

If during your online test one of the above situations took place please contact support and we will reset your test.

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