Slow Internet Speeds

Overview

My internet speeds are very slow

Resolution

• Slow speeds can result from link over-utilization.
• Log onto the online monitoring link http://npm.safaricombusiness.co.ke/Orion/Login.aspx?ReturnUrl=%2f to check on utilization.
• If your utilization is 80% or more, you will need to upgrade your bandwidth.
• Log in using your credentials to access the online monitoring link. If you do not have access credentials contact Helpdesk 072002222 or email business.support@safaricom.co.ke