Accessing your meter

The majority of water meters are usually fitted outside near your outside stop valve. Look for a small metal or plastic cover in your driveway, garden or nearby footpath. The majority of meters fitted indoors can usually be found under the kitchen sink by your inside stop valve.

If you need any help locating your meter or if your meter is difficult to access, for example – if it is in the road or the cover is too heavy, please contact us and we’ll come and do this for you.

Reading your meter

You can submit your meter reading online at any time.