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Alcatel-Lucent omniPCX

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As a key component of the OpenTouch™ Suite, the Alcatel-Lucent OmniPCX Enterprise Communication Server (CS) is a communication software that delivers world-class business telephony features for medium, large and very large sized companies, offering a choice of centralized or decentralized IP telephony solutions to suit your needs.

Alcatel-Lucent OpenTouch Multimedia Services complement the OmniPCX Enterprise C

S and also support OpenTouch conversation services.

- See more at: file:///C:/Clients/Alcatel%20Lucent/....Jt8Qm0zx.dpuf


Intuitive telephony experience with dynamic vocal and graphical guidance available on desk phones, conference phones, fax devices, wireless DECT or WLAN handsets and software clients Native off-site mobility support allows a single contact number, reverse calls and on-call services, and is open to any mobile Native contact center application Native VoIP software clients on Microsoft PC, Apple Mac, Apple iPad, Apple iPhone Centrally managed media gateways: Digital or IP-connected cabinets that provide high-density connectivity for analog, digital phones and trunks. Media gateways also provide media and security services as well as business continuity options Strong integration with visual and mobile collaboration software and infrastructure, including OpenTouch™ conversation and HD video conferencing Open interfaces to a large ecosystem of applications leveraging embedded monitoring, routing, location, notification, and hospitality APIs Flexible device and trunk connectivity: IP, SIP, digital and analog ports are natively supported Flexible communication cost control options include least-cost routing, voice free ride over IP or off-net SIP centralization Robust and secure telephony infrastructure offers voice quality and routing policy enforcement, a high performance security solution with embedded encryption, plus multiple levels of redundancy including branch office survivability and geographic disaster recovery Highly flexible architecture can accommodate centralized, distributed or hybrid networks with smooth transformation paths to centralized IP networks. Works on Alcatel-Lucent LAN/WLAN networks and other vendors’ networks. Delivery on appliances and on VMware virtualized infrastructure High scalability deployed in multi-national Fortune 500 companies Comprehensive centralized management and SLA control options - See more at:




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