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Barco - Strange behaviour from base unit CSE-200

Problem with ClickShare CSE-200 Base unit

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We've noticed that when the ClickShare returns from its standby mode the connected screen can show strange behaviour.

In some setups the monitor doesn't awake, flashes or doesn't show the full content.

 

In these cases we can advise to disable the hot plug detection mechanism in the base unit and/or set the base unit into a fixed resolution.

 

This article applies to the following products:

 

Also, review the following video:

 

1.1 Plug in to stand out 

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The CSE-200 offers the ClickShare experience for small and medium-sized meeting rooms. Anyone – including guests – can connect with one click and share right away, without the need for any training. Users simply plug a USB-powered device – the ClickShare Button – into their PC or Mac and click the button to get the content from their laptop on the large meeting room screen. With the ClickShare Apps, users can also share content from their laptops, mobile phones or tablets. Make sure to have firmware version 1.7 installed on your Base Unit to enable the best experience with the Desktop App.

 

1.2 Encouraging collaboration 

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The CSE-200 was designed for enterprise rollouts and offers enhanced security features, a wider range of connectivity options – including AirPlay and Google Cast support for non-HDCP content – Touch back function and central management. Allowing up to 2 persons to share content simultaneously, the CSE-200 ensures direct connectivity to the central screen and encourages collaboration. For user convenience, security features of the CSE-200 can be set to one of three predefined levels, depending on the company’s policies and needs. Last but not least, the device’s API also makes integration into the company network a lot easier. ClickShare also enables the touch back function in your meeting rooms. Run any application from your laptop and control it from the screen. With a few touches on the screen, open presentations, share mails, start a video.  Focus on audience and content instead of on your presentation tool. 

The CSE-200 is an ISO 27001 certified product.

 

Also, Refer to the specs document: 

https://www.barco.com/services/website/en/ProductSpecSheet/ProductSpecSheetFile?productId=4e1d441f-ac1b-4129-a0d9-5bd62cbb44dd

What's Next

This is what was achieved and what was omitted in this how-to.

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